Managed Services

Net-ions recognizes that there is a real need to define precisely what Managed Services are, and where the benefits lie for your business.

IT managed services is about good management practice, better risk management, control and flexibility, and a renewed focus on your core business strategy and intellectual property assets. Think of it as making your organization agile and fit, a way to, in essence, turn the information technology that runs your business into an on-demand, just-in-time "stream", only what you need, when you need it.

At Net-ions, we have a proven method that joins people, process and technology to meet the high expectations of our small and medium business and enterprise customers.

Our Managed Services leverage economies of scale, expertise and automated operations that add value across organizational functions and provide benefits over and above cost reduction such as higher SLAs, reduced deployment times, and better alignment of IT functions with business goals.

Our Managed Services offering provides complete workstations, servers and routers predictive monitoring and maintenance, backed by Net-ions's certified engineers and technicians, who are on-call 24-hours-a-day, 365-days-a-year to ensure proactive management and responsive service.

Net-ions's comprehensive Managed Services has been branded for Creating affordable, secure, and managed networks.

Total-IT Service

Net-ions’s Managed Services Offering

Total-IT provides our full range of ongoing IT support services for a fixed price to provide:

  • The most stable IT infrastructure possible
  • A highly proactive level of support
  • Predictable cash flow
  • Simplified billing
  • A fully leveraged IT investment

Business Advantages

Fixed price contracts, combined with our IT management software and our customer service focus, provide the following business advantages:

  • A business model that aligns our goals with yours to form the basis for a true partnership
  • Regularly scheduled high-level IT consulting visits to plan and maximize your IT investments
  • Reduction of critical exposures related to:
    • Lost data
    • Security breaches
    • Downtime
    • Lost productivity due to poor or inconsistent IT performance

Eliminating Traditional Friction Points

Elimination of traditional friction points associated with typical support contracts:

  • Paying for travel time
  • Paying for technicians to learn your environment
  • Paying for repeat calls on the same issue
  • Confusing time billing
  • Inconsistent cash flow due to contract overage
Elements of Total-IT Service

Total-IT covers Net-ions’s suite of labor and services associated with proactively maintaining, optimizing and protecting your current IT infrastructure. Included services are:

  • Network and system administration
  • Troubleshooting and repair problems
  • Labor to keep network components optimized and running
  • Periodic high-level IT consultation visits
  • Network health reports
  • Server inspection and optimization
  • Workstation inspection and optimization
  • Deployment of patches and security updates to workstations and servers workstations and servers
  • Advanced monitoring
  • Antivirus and anti-spyware protection
  • Anti-spam protection
  • Workstation backups
Total-IT Labor

Technical Consultation

Periodic high-level IT consultation visits to client:

  • Network and system administration
  • Labor to keep network components optimized and running
  • Labor to repair managed network components
  • Travel time and expense associated with the supported sites
  • Assistance with managing warranty repairs
  • Develop IT road map to leverage client’s IT investment
  • Assist in development of IT budget
  • Review network health reports
  • Review work performed by Net-ions

Assistance Service

Net-ions’s Managed Services offering (without the on-site labor hours included)

Net-ions is a customer service company providing a full range of ongoing IT support services for a monthly price, plus:

  • A highly proactive level of support
  • Dedicated technical resources
  • Monthly reporting
  • A fully leveraged IT investment
Business Advantages

 

A monthly price arrangement, combined with our IT management software and customer service focus, provides the following business advantages:

  • Frees up internal technical staff to focus on higher-value
    projects by automating routine maintenance tasks
    Provides IT decision support through IT health and
    inventory reporting
  • Minimizes downtime through automated proactive
    maintenance, patching, and predictive monitoring of
    hardware and software
  • Increases productivity by automating application
    deployment and updates
  • Centrally manages and reports on monitoring, antivirus,
    antispyware, patching, and server and workstation backups
    Speeds remediation when incidents do happen by enabling
    faster and more precise root-cause analysis
  • Increases uptime through auto-healing service and application
    failures on file servers

Proactively maintaining, optimizing, and protecting your current IT infrastructure. Included services are:

  • Network and system administration
  • Troubleshoot and repair problems
  • Labor to keep network components optimized and running (with a separate agreement)
  • Limited high-level IT consultation visits
  • Network health reports
  • Server inspection and optimization
  • Workstation inspection and optimization
  • Deployment of patches and security updates to workstations and servers
  • Deployment of service packs to workstations and servers
  • Advanced monitoring
  • Antivirus and antispyware protection
  • Antispam protection
  • Workstation backups

Get in touch

URL Address: www.net-ions.com
Telephone: +91-9999890091, +91-9999388709
E-mail: support@net-ions.com